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United StatesMany products listed as out of stock, search bug fixed
March 10th, 2010 by dan
This morning I discovered that part of our product lookup system was dropping requests. This caused Amazon product search not to work, as well as a large part of our products to get listed as being out of stock. I have fixed the problem, but it will likely take at least 24hrs for the system to get back to normal.
I apologize for the downtime and any erroneous price watch alerts you may have received during this time of sadness. It was quite odd — all parts of the system were running, it’s just that one part that wasn’t accepting connections. Anyhow, please be patient while we return to our normal data collecting goodness.
Posted in Stuff That Sucks
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Fool 2010/03/12 at 12:28 am
I’m going to sue! I pay for every KB and I just got a ton of email from you!
Dan 2010/03/15 at 5:26 am
Well, at least I strive to keep our emails useful without being too dense…
Ted Friedl 2010/03/19 at 9:51 am
Is it me, or has CCC stopped tracking Amazon? Take for example:
http://www.amazon.com/Samsung-UN55B8500-55-Inch-1080p-HDTV/dp/B002HDZNSC/ref=sr_1_1?ie=UTF8&s=electronics&qid=1269020677&sr=8-1
The price has been moving around on Amazon daily (up), yet CCC has had it at the same price all month.
What gives?
Dan 2010/03/19 at 10:04 pm
Ted, it looks like we are updating that product. The problem is that, even though the product is listed as being in stock on its product page on Amazon, Amazon itself (as a seller) doesn’t appear to have it in stock.
At the moment I do not see any Amazon offers for that product / it is 3rd Party only. Is that contrary to what you are seeing, or have seen earlier this month?
Notice how the Amazon price hasn’t changed in a few weeks but the others have? That is what I would expect, given the current Amazon product page.
Ted Friedl 2010/03/21 at 8:03 am
Dan,
I get it now. I’d say the green line is a little misleading then. Perhaps after so many days, say 2, of not getting a sample, you could use a broken line or none at all.
(Awesome idea for a site, BTW. I hope you make lots of camel cash.)
Dan 2010/03/21 at 3:09 pm
Gotcha. I like the idea of the line becoming dashed or otherwise less solid when a product goes out of stock. Great idea, Ted!
And, thanks! I’m glad we cleared up this confusion.